Awards 2020
Hilton Hotel, Park Lane, London
02 October 2020

Workforce Transformation

Nomination Closed


The local government workforce is changing. Motivated and engaged employees, with the right attitude and skills, are key to delivering customer focused and flexible services. Councils need to manage and motivate their workforces to increase productivity and transform local public services.

This award provides an excellent opportunity for councils to celebrate their achievements. How have they engaged and managed their workforces through major service transformation and delivered unique and improved services for customers, whilst at the same time providing a richer work experience for employees.

Has your council adopted a truly unique and innovative approach to workforce transformation?

The winner of this award will be able to demonstrate that they have truly led the field in terms of workforce transformation. They will show how they have built a productive workplace through employee engagement and countered the negative impact disengagement can have on organisational performance.


Councils will need to show evidence of

  • A flexible, transformed and productive workforce. Employee engagement and involvement of employees and Trade Unions through change and beyond.
  • Joined-up ways of working. Clear links to the organisation, objectives, including metrics to show results and impact, for example, increased productivity, improved customer service etc.
  • Embedding engagement in behavioural and cultural change.
  • Creating a can do culture.