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  1. Select the category you wish to enter, use the drop down menu and click ENTER.
  2. To enter multiple categories use the tick boxes and click PROCESS.
  3. Follow the instructions to create an account and register.
  4. You will receive an email, click on the link to validate your account or add the validation code.
  5. Finally, complete the entry form for your submission.

 

The frontline services that Council’s provide keep communities functioning on a daily basis. They are the most visible face of their local authority, whether they are housing, school meals, building cleaning, homecare, sports and leisure, refuse collection, street cleansing, recycling, transport, highways maintenance or street lighting. This category seeks entries from local authority service teams who have showed creativity and innovation in their service provision with a clear outcome in an improved service to residents and proven satisfaction despite budget constraints. 
 
Judges will be looking for evidence of leadership in addressing the challenges facing Council services whether through reduced budgets, rising demand or implementation of new legislation. They will seek examples of creativity, entrepreneurship and innovation in overcoming these challenges to ensure residents receive an improved service. They will need examples of increased customer satisfaction or evidence that planned outcomes have been met.
 

 

Please Note:

Maximum word count for this category submission is 2,000 words. 

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Housing has been in the headlines the past year but one of the major controversies has been over whether local authorities should have more financial powers to build their own social housing. In fact many innovative local authorities have already been developing ways of providing housing for their less well-off citizens. This category invites entries showing interesting and innovative social housing projects with clear outcomes.

Judges will be looking for examples of social housing projects that display both innovation and meet defined outcomes. So long as the local authority is the entrant, other voluntary or private sector partners can also be included.

 

  • An account of the challenge the authority/team faced
  • A description of how the project came into being, its aims and how it was carried out
  • The obstacles that were overcome to achieve it
  • Whether the planned outcomes were met
  • How the project met the corporate aims of the authority
  • How much of the ideas behind the project were locally-driven
  • What funding was accessed
  • The level of partnership working involved in the project, either cross departmental. public-public or public-private


Please note:

Maximum word count for this category submission is 2,000 words.

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Integrating health and social care has been a real challenge for local authorities and health trusts but there have been examples of highly successful initiatives. This category invites entries from local authorities and health partners which can display imagination and innovation in bringing together – at whatever scale – care and health services under one roof to the benefit of the user.

Judges will be looking for innovative examples of integration which can display proven benefits to users as well as a more efficient use of both health and social care resources.

 

  • An account of the challenge the authority/team faced
  • A description of how the project came into being, its aims and how it was carried out
  • The obstacles that were overcome to achieve it
  • Whether the planned outcomes were met
  • How the project met the corporate aims of the authority
  • How much of the ideas behind the project were locally-driven
  • What funding was accessed
  • The level of partnership working involved in the project, either cross departmental. public-public or public-private

 

Please Note:

Guidelines for submissions on this category is 2,000 words. You can also include an optional 100 word summary to accompany your nomination within your submission, this is not included in your 2,000 word limit.

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In this category judges are looking for chief executives who have displayed outstanding leadership, innovation, determination and commitment to their authorities and their communities. They will be interested in examples of challenges that chief executives have tackled and surmounted over and above the day-to-day problems of the job. The size or type of authority is immaterial. What is important are the achievements of the individual. Chief executives are welcome to enter themselves but we also urge council leaders and other members of the senior management team or Cabinet to enter on their behalf. 

The Judges would be particularly keen to see as diverse a range of entrants as possible.

Please Note:

Maximum word count for this category submission is 2,000 words.

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Category overview:

Members of the chief officer, or corporate management team, are a vital support for the chief executive and elected members and to the efficient running of the authority. This category recognises this important role and welcomes examples of strategic leadership above and beyond, ingenuity, results, values, motivational abilities and leadership in disruption as seen by citizens, partners, staff, politicians and peers.  Entries should be submitted by the chief executive and/or leader outlining reasons for nominating their Executive Director.

The criteria:

Judges will be looking for examples of proven achievement internally within the organisation and/or externally. For example it might be turning around a struggling part of the authority, dealing successfully with an inspection process, launching a ground breaking initiative in your area, delivering a project or programme against the odds or simply doing the job consistently over and above what is expected. Given the remarkable leadership response to the pandemic, the judges will also be looking for positive examples of future service transformation and re-invention.

Please Note:

Maximum word count for this category submission is 2,000 word.

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The criteria:

Judges will be looking for examples of proven achievement internally within the organisation and/or externally. For example it might be turning around a struggling part of the authority, dealing successfully with an inspection process, launching a ground breaking initiative in your area, delivering a project or programme against the odds or simply doing the job consistently over and above what is expected. Given the remarkable leadership response to the pandemic, the judges will also be looking for positive examples of future service transformation and re-invention.

Please Note:

Maximum word count for this category submission is 2,000 words.

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With challenging budgets for the public sector, much more emphasis is being placed on achieving more with fewer resources and with delivering outcomes not just outputs. Yet despite budget constraints councils are still expected to help their residents and their communities. This category looks at how through innovation council teams have made a real difference to the lives of their citizens by providing better outcome-focused services or projects. 

 
Judges will be looking for evidence of:

  • Evidence that a service or project has delivered improved outcomes to the lives of its users.
  • The involvement of individuals and communities to make a real difference to peoples lives.
  • Practical examples of community engagement
  • Demonstrable examples of a joined up approach to local services that deliver more for less including cross public sector, private and voluntary sectors
  • Innovative projects that have attracted funding from a number of different sources
  • Imaginative use of resources and sources of funding

 

Please Note:

Maximum word count for this category submission is 2,000 words.

 
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A digital approach to organisational transformation should be at the centre of shaping local government structure, services, strategy and culture. It is core to transforming an organisation, changing culture, focusing service delivery on the front line, and streamlining the back office. Advances in technology help to improve efficiency in quality services at a time of higher public expectations and stagnant budgets. Sustaining significant transformation is difficult to achieve. In this category local authority teams are invited to enter examples of digital innovation that have led to the successful transformation of a service, a department or an organisation.

 

Judges will be looking for examples of significant improvements in the delivery of quality services as a consequence of innovation and digital transformation.

 

Please Note:

Maximum word count for this category submission is 2,000 words.

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Criteria and advice currently under review.

The benefits that diversity and inclusion can bring to organisations – be this increased creativity, innovation, wellbeing or productivity - have long been recognised. Yet, the pace of progress is insufficient. This category looks at how organisations have made diversity and inclusion a strategic imperative that has delivered results and created a culture of belonging.


Criteria:

  • Summary of how the activity addressed the authority’s objectives, and helped to build a culture of belonging and inclusivity across the organisation
  • Specifically addressing the new ideas, processes, collaborations or initiatives that were pioneered to think differently and deliver results
  • The level of partnership working involved in the project, either cross departmental, public-public or public-private
  • What funding was accessed
  • Were there any challenges in delivering the activity and how they were overcome
  • Were the planned outcomes met
  • How was the impact of the activity measured and reported on
  • The lasting legacy of the activity and consequent activities and plans.

Please Note:

Maximum word count for this category submission is 2,000 words.

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Criteria:

  • Summary of how the activity addressed the authority’s objectives, and helped to build a culture of belonging and inclusivity across the organisation
  • Specifically addressing the new ideas, processes, collaborations or initiatives that were pioneered to think differently and deliver results
  • The level of partnership working involved in the project, either cross departmental, public-public or public-private
  • What funding was accessed
  • Were there any challenges in delivering the activity and how they were overcome
  • Were the planned outcomes met
  • How was the impact of the activity measured and reported on
  • The lasting legacy of the activity and consequent activities and plans.

 

Please Note:

Maximum word count for this category submission is 2,000 words.

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On 25 July 2020 the UK recorded its highest ever temperature at 38.7 degrees Celsius. Less than three months later, 3 October was the wettest day ever recorded in the UK, with enough rainfall to fill the 7.5 cubic km estimated volume of Loch Ness. If ever there was a need for tangible evidence that our climate is changing, 2020 has provided it in abundance.

The COVID-19 pandemic arrived shortly after many local authorities declared climate emergency. Some of the restrictions put in place to deal with the pandemic have had positive impacts on the determinants of climate change, such as a fall in pollution levels and an improvement in air quality.

With the approach of COP26 in November 2021, the UK will need to demonstrate global leadership and showcase its progress towards decarbonisation, biodiversity and climate adaptation. With an increasing squeeze on resources and the need to deliver meaningful change, successful local authorities will demonstrate leadership by embracing green recovery and keeping climate emergency at the heart of their agendas.

To be successful in this award category, an authority will need to demonstrate it has set ambitious targets supported by realistic, but challenging, projects. Authorities should have considered how barriers will be removed, pace will be generated, and finances secured. The response will be comprehensive and cut across traditional service divides within the authority and its localities. The winning team will have developed an integrated plan incorporating different services and partners. The solutions will be innovative, forward-thinking and able to demonstrate how they will engage local communities.

The submission should include evidence of:

  • development of a comprehensive, clear and robust plan, setting out how aims will be achieved and measured
  • challenging targets and interim, measurable, milestones
  • a strategy for sustaining climate emergency as a key priority for the authority’s leadership
  • innovation across the areas of energy, industry, buildings, transport, food, nature-based solutions and climate leadership for the delivery of targets
  • strategies for engaging the community and ensuring that the response to climate emergency is understood locally
  • how plans have been adapted in response to the COVID-19 emergency and the measures taken to identify synergies and mitigate associated risks

Local and combined authorities are invited to submit examples of ambitious plans, backed up with demonstrable early actions. We are interested in responses from any part of a relevant authority. Entries can include partnership initiatives with other agencies. 

 

Please Note:

Maximum word count for this category submission is 2,000 words.

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Category Overview

This category highlights success not just in one local authority department or project but right across the organisation. Winning this prestige category, or reaching the shortlist, sends out a message to both staff, partners and potential partners that the local authority is a high-performing council, an important factor at a time of increasing devolution. Previous winners are councils that displayed a strong corporate centre with close synergy between the senior management team and the Cabinet, together driving innovation and high performance across the authority. Clear vision by senior management and members, strong forward planning and evidence of successful service provision should be outlined in the entry.


The judges will be looking for evidence of real performance improvement across the authority. Therefore the submission should come from the Chief Executive and/or Leader of the council. While we will take into account previous external assessments, the judges of this award will be making up their own minds. They will want evidence that the authority really is excelling across the full range of major services and that this is sustainable. In particular, we would like you to articulate the following:

  • The performance (including evidence around outcomes) of your major services; e.g Corporate, Children’s and Adults’ Services
  • How your authority has successfully risen to the financial challenges the present themselves as a result of continuing reductions in budget
  • Where do you believe you have been truly innovative?
  • What makes your authority distinctive, what can other authorities learn from you?


Please Note:

Maximum word count for this category submission is 2,000 words.

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Criteria

The judges will be looking for evidence of real performance improvement across the authority. Therefore the submission should come from the Chief Executive and/or Leader of the council. While we will take into account previous external assessments, the judges of this award will be making up their own minds. They will want evidence that the authority really is excelling across the full range of major services and that this is sustainable. In particular, we would like you to articulate the following:

  •  The performance (including evidence around outcomes) of your major services; e.g Corporate, Children’s and Adults’ Services
  • How your authority has successfully risen to the financial challenges the present themselves as a result of continuing reductions in budget
  • Where do you believe you have been truly innovative? 
  • What makes your authority distinctive, what can other authorities learn from you?

 

Please Note:

Guidelines for submissions on this category is 2,000 words. You can also include an optional 100 word summary to accompany your nomination within your submission, this is not included in your 2,000 word limit.

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Within the UK there are stark differences in people’s opportunities to lead healthy lives resulting in a 20 year gap in healthy life expectancy between the richest and poorest in our society. Local government has a vital role in creating the conditions for good health: good quality work and housing; supporting communities and families to thrive and delivering investment in skills and infrastructure.

This category invites entries from local authorities which can display a whole place strategy and tangible improvements in creating fair opportunities to improve health and reduce inequalities.

Judges will be looking for the breadth of partnership and innovation to deliver the change needed to level up health.

  1. An understanding of the drivers of health inequalities in their locality
  2. A description of how the strategy and partnerships forged to take a whole place approach to improving health
  3. The obstacles that were overcome to achieve it
  4. The innovations in creating fairer opportunities for people to lead healthy lives
  5. What has been achieved to date (a focus in intermediate outcomes is acceptable given the long term nature of improvements)
  6. How much of the ideas behind the project were locally-driven
  7. What funding was accessed

Please Note:

Maximum word count for this category submission is 2,000 words. 

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In this category, local authority managers from departments across their organisations are invited to nominate one or more of their younger staff whom they feel shows exceptional ability, dedication and promise. Entries should be submitted by the staff member’s line manager with examples of the staff member’s achievements and why the manager believes they deserve to be nominated. Nominated candidates should be available to attend the judging day. 


Criteria:

  • An overall description of the staff member, with an explanation of why the organisation/line manager believes they deserve the title of rising star
  • An account of their career history thus far
  • Detail of the contribution made to a project or event that demonstrates the staff member’s dedication to their job
  • A description of a staff member’s contribution to a project or event that demonstrates their enthusiasm and willingness to go the extra mile
  • A wider narrative around the candidate’s ability to work across the organisation, within a team, or with the public
  • A statement on why the organisation/line manager believes their staff member has the potential to succeed

Please Note:

Maximum word count for this category submission is 2,000 words.

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This category recognizes the vital role of the senior management team in a local authority and its impact on service delivery and successful organizational change. The senior management (or leadership) team comprises the chief executive and directors of the authority and entries should be submitted by the chief executive. Entries should focus on the achievements of the team and its recognizable outcomes.

Judges will be looking for evidence of a strong corporate ethos and of effective and successful relationships between the different members of the team as well as with members of the Cabinet. Judges will want example of how this close working relationship has helped deliver the council's strategic goals and led to a step change in service provision and outcomes. They will look for evidence of the distinctive difference the senior management team added, through their actions as a management team, to solving or reconciling a difficult public problem in their locality.

Supporting quotes from the leader/senior politicians will be useful in helping judges make their decisions.

Entries should also include key data namely annual net revenue budget, number of staff, size of population in the local authority area and basic socio-economc information about the area such as demographics and levels of deprivation and prosperity.

 

Please Note:

Maximum word count for this category submission is 2,000 words.

 

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The local government workforce is changing. Motivated and engaged employees, with the right attitude and skills, are key to delivering customer focused and flexible services. Councils need to manage and motivate their workforces to increase productivity and transform local public services.

This award provides an excellent opportunity for councils to celebrate their achievements. How have they engaged and managed their workforces through major service transformation and delivered unique and improved services for customers, whilst at the same time providing a richer work experience for employees.

Has your council adopted a truly unique and innovative approach to workforce transformation?

The winner of this award will be able to demonstrate that they have truly led the field in terms of workforce transformation. They will show how they have built a productive workplace through employee engagement and countered the negative impact disengagement can have on organisational performance.

Criteria:

Councils will need to show evidence of

  • A flexible, transformed and productive workforce. Employee engagement and involvement of employees and Trade Unions through change and beyond
  • Joined-up ways of working. Clear links to the organisation, objectives, including metrics to show results and impact, for example, increased productivity, improved customer service etc
  • Embedding engagement in behavioural and cultural change
  • Creating a can do culture


Please Note:

Maximum word count for this category submission is 2,000 words.

 

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Criteria:

Councils will need to show evidence of

  • A flexible, transformed and productive workforce. Employee engagement and involvement of employees and Trade Unions through change and beyond
  • Joined-up ways of working. Clear links to the organisation, objectives, including metrics to show results and impact, for example, increased productivity, improved customer service etc
  • Embedding engagement in behavioural and cultural change
  • Creating a can do culture

 

Please Note:

Guidelines for submissions on this category is 2,000 words. You can also include an optional 100 word summary to accompany your nomination within your submission, this is not included in your 2,000 word limit.

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The COVID-19 pandemic has brought out the very best in public services, with frontline workers across the country going far above and beyond their duties. There have been thousands of local government community heroes across the country, and now we are looking for the individuals and teams that have really shone.

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Criteria

• An overall description of the staff member or team from a line manager or colleague
• Details of what they have done that merits their application for Community Hero
• A description of the services they have maintained, improved or introduced during the difficult COVID period
• Examples of barriers they have overcome in service delivery or support work
• A wider narrative around how the staff member or team works across the organisation, or with the public
• Examples of where the staff member or team went the extra mile
• Details of the impact their action has had to help support vulnerable people in the community

Please Note:

Guidelines for submissions on this category is 2,000 words. You can also include an optional 100 word summary to accompany your nomination within your submission, this is not included in your 2,000 word limit.

 

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